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Product Support
Operating System Support
As with all Open Software modeled computing, the Linux operating system is in a dynamic state of change. Integrity Linux Systems strives to provide the most stable kernel with its associated patches current to the time of shipment regardless of the distribution you choose.
In the first 90 days after shipment, our goal is to provide you the optimal solution in overcoming any remaining software issues regarding your particular Linux distribution environment as shipped.
Should you have problems, do not hesitate to e-mail: support@integritylinux.com Please have your serial number available. We will assist you in determining the cause of the problem and suggest a solution.
Extended Operating System Support
Please call 800.657.9352 or e-mail support@integritylinux.com for price quote.
The Linux Systems Division is chartered to provide the highest quality, state-of-the-art Linux solutions drawing on our combined expertise in Linux systems design, networking and mass storage solutions. Systems are tested under load to ensure stability and tuned for optimal performance. Our goal is to provide our customers a most positive experience with their Integrity Linux System.
Should you have problems or questions regarding an Integrity Linux System, please send e-mail to: support@integritylinux.com. Please have your serial number available. We will assist you in determining the cause of a problem, suggest a solution and assist in any way possible.
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3-Year Hardware Warranty
(standard warranty)
System or component failure within the first 30 days of delivery are considered "DOA" and will be replaced immediately from available inventory.
System components that fail after the first 30 days and up to 3 years will be replaced from stock on a best effort basis.
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On-Site & Extended Maintenance
(additional premium at time of order)
ON-SITE warranty: Service personnel are dispatched for on-site service with 24 hour response.
EXTENDED warranty with expedited parts shipment: replacement parts are cross shipped for delivery within 48 hours of failure.
Please Contact our sales department for details.
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